This site succeeds primarily because it keeps a relatively narrow focus. Presentation is clean and understated, and navigation options are constant. Minor touches that make a big difference include contact information (address, phone and e-mail) at the bottom of every page, an attorney listing that includes basic contact info on the first page and the option to click on a name for a complete bio, and a detailed intake form that gives the firm far more information about the individual making the inquiry than just a name and e-mail address. Dates are included with all content, and there's a nice page that talks about the firm's commitment to technology. On the negative side, page titles are inconsistent (some fail to mention even the firm name), and some information requires more clicks than necessary.